Terms of Service

Agreement to these terms

This site is operated by Umbra Models, based in Ohio, United States (“Umbra”, “we”, “us”). By visiting the site, submitting a form, or signing in to the client portal, you agree to these terms and to our privacy policy. If you do not agree, do not use the site.

We may update these terms. The date at the top of this page tells you when we last did. If a change is material we will make reasonable efforts to notify anyone with a portal account before it takes effect. Continuing to use the site after a change means you accept it.

Eligibility

You must be at least 18 years old to use this site, apply, book a call, subscribe, or hold a portal account. By using the site you represent that you are 18 or older and that you have the legal capacity to enter into these terms. If you are using the site for a company, you represent that you can bind it.

What this site is, and is not

This is a marketing and enquiry site. It describes what our agency does and gives you three ways to reach us: an application form, a call booking form, and a newsletter signup. It sells nothing, takes no payment, and has no public account creation.

Nothing on this site is an offer to contract, a promise of representation, or professional advice of any kind. We are not lawyers, accountants, or tax advisers, and our articles are general commentary rather than advice about your situation. If we take you on as a client, that relationship is created by a separate signed management agreement. Where these terms and a signed management agreement conflict, the management agreement wins for the subject it covers.

Applying and booking calls

When you apply or book a call you agree that the information you give is accurate and yours to give, and that any photo you upload is of you and is one you own or have permission to share. Do not upload another person’s image or anything sexually explicit through this site. Submitting an application creates no obligation on either side. We accept a small number of applicants and we may decline yours without giving a reason.

Our forms are rate limited. Do not attempt to submit automatically, at volume, or through anything other than the site itself.

The client portal

The portal at /portal is private, invite only, and for signed talent and our staff. Accounts are issued by us and are personal to you. Keep your credentials secret, do not share or transfer your account, and tell us immediately at team@umbramodels.com if you think someone else has access. You are responsible for activity under your account.

Training material in the portal is licensed to you for your own use while your engagement is live. Do not record it, republish it, resell it, or share it outside the portal.

Your content stays yours

You own the photos, video, writing, and other material you create and provide to us (“your content”). Nothing in these terms transfers ownership of it, and nothing here assigns your copyright to us. That is deliberate and it is not negotiable in our favour later: any transfer of ownership would have to be a separate written agreement that you sign knowing exactly what it says.

The licence you grant us

To do the job you are asking us to do, we need permission to handle your content. By giving it to us you grant Umbra a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt for format and size, and transmit your content, for the sole purpose of operating our services and performing the work you have engaged us for.

That licence is limited in three ways. It lasts only as long as we hold your content, and it ends when you withdraw the content or the engagement ends, other than for copies we must keep in backups or for legal reasons. It does not permit us to publish your content as our own marketing without your separate written permission. It does not permit us to license your content to anyone else beyond the platforms and providers needed to deliver the service.

You represent that you have the rights to grant that licence, that everyone appearing in your content is an adult who has consented, and that the content does not infringe anyone else’s rights.

Content and conduct we prohibit

You may not upload, submit, transmit, or ask us to distribute any of the following. This list is not exhaustive, and violations end the relationship immediately.

Any content depicting a minor in a sexual context, or any material that sexualises a minor in any way. We report this to the National Center for Missing and Exploited Children and to law enforcement without warning the account holder.
Content of any person who has not consented to its creation or distribution, including intimate images shared without consent and AI-generated depictions of real people who have not agreed.
Content you do not own or have the rights to use, including another creator’s work.
Content depicting non-consensual acts, coercion, trafficking, bestiality, or serious violence.
Impersonation, false claims about your identity or age, or forged verification documents.
Malware, scraping, credential stuffing, rate-limit evasion, penetration testing without written permission, or any attempt to access data that is not yours.
Harassment, threats, doxxing, or unlawful discrimination directed at our staff, our clients, or anyone else.
Anything illegal where you are, where we are, or where the content is distributed.

We do not pre-screen everything, and we are under no obligation to. We do reserve the right to review, refuse, or remove any content at our discretion, and to report unlawful material to the authorities.

Third-party content

Parts of our service involve content created by talent and other third parties. We act as a service provider for that content, and consistent with Section 230 of the Communications Decency Act (47 U.S.C. § 230) we are not the publisher or speaker of information provided by another party. We are not liable for third-party content, and moderating or removing some content does not make us responsible for the rest of it. Where the law does not permit that position, our liability for third-party content is limited to the maximum extent the law allows.

Our site may link to third-party sites and platforms. We do not control them, we are not responsible for them, and their terms and privacy practices are their own.

Our content and marks

The site design, text, articles, images we own, software, and the Umbra name and logo belong to us or our licensors. You may read, quote briefly with attribution, and link to our articles. You may not copy the site, republish our articles in full, use our marks in a way that suggests we endorse you, or use automated tools to scrape our content for training or republication without written permission.

No earnings guarantee

Figures, screenshots, and case studies on this site show what specific creators achieved. They are not typical, not promised, and not a projection of what you would earn. Results depend on your audience, your content, your consistency, the platform, and market conditions we do not control. We make no guarantee of income, growth, or results of any kind.

Suspension and termination

We may suspend or terminate access to the site or the portal at any time, with or without notice, if you breach these terms, if we are required to, or to protect our staff, our clients, or the service. You may stop using the site at any time. Sections that by their nature should survive termination do survive it, including content ownership, licences already granted for content we still hold, disclaimers, limitation of liability, indemnity, and arbitration.

Disclaimers

THE SITE AND THE PORTAL ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, OR THAT ANY CONTENT IS ACCURATE OR COMPLETE. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UMBRA AND ITS OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED US DOLLARS ($100). Nothing in these terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded. If you are a consumer, you keep every right your local law gives you.

Indemnification

You agree to indemnify and hold Umbra harmless from any claim, demand, loss, or expense, including reasonable legal fees, arising from content you provide, your breach of these terms, or your violation of any law or third-party right. We will tell you promptly about any claim and will not settle it in a way that admits fault on your behalf without your consent.

BINDING ARBITRATION AND CLASS ACTION WAIVER

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, IT WAIVES YOUR RIGHT TO A JURY TRIAL, AND IT WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS, AND OPTING OUT COSTS YOU NOTHING.

Agreement to arbitrate

You and Umbra agree that any dispute, claim, or controversy arising out of or relating to these terms, the site, the portal, or our services will be resolved by final and binding individual arbitration, and not in court, except as stated below. This agreement is governed by the Federal Arbitration Act.

How arbitration works

Arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules, available at adr.org. One arbitrator decides the case. The hearing will be held by telephone or video, or in the county where you live if you prefer an in person hearing, or on documents alone if the claim allows it. You will never be required to travel to Ohio to arbitrate. The arbitrator may award any relief a court could award to you individually, and the award may be entered as a judgment in any court with jurisdiction.

Talk to us first

Before starting an arbitration, send a written description of the dispute and the relief you want to team@umbramodels.com. We will do the same for you. If we cannot resolve it within 60 days, either of us may begin arbitration. This step is a requirement, not a formality, and either of us may ask a court to enforce it.

Class action waiver

YOU AND UMBRA AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY. NEITHER OF US MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

If this waiver is found unenforceable as to a particular claim or request for relief, that claim or request is severed from the arbitration and may be brought in court, while everything else remains in arbitration.

Small claims and injunctions

Either of us may bring an individual claim in a small claims court that has jurisdiction, instead of arbitration, so long as the case stays in that court and remains individual. Either of us may also ask a court for temporary injunctive relief to protect intellectual property or confidential information while an arbitration is pending.

How to opt out, within 30 days

You may reject this arbitration agreement. Send written notice within 30 days of the date you first accepted these terms, by email to team@umbramodels.com with the subject line “Arbitration Opt-Out”. Include your full name, the email address you use with us, and a clear statement that you are opting out of the arbitration agreement. That is all it takes. Opting out does not affect any other part of these terms, and it will never affect your application, your account, or how we treat you.

If we change this arbitration section in future, you may reject the change by writing to us within 30 days of it taking effect, and the version you previously agreed to will continue to apply.

Governing law

These terms are governed by the laws of the State of Ohio, without regard to its conflict of law rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in Ohio. If you are a consumer resident in the UK or the EEA, this does not deprive you of the protection of the mandatory laws of your country of residence or of your right to bring proceedings there.

General terms

These terms, together with the privacy policy and any signed management agreement, are the entire agreement between us about the site. If any provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent. We may assign them to a successor in connection with a merger or sale of the business. Nothing here creates a partnership, employment relationship, or agency between us beyond what a signed management agreement expressly creates.

Contact

Legal notices and questions about these terms: team@umbramodels.com. If you need a postal address for formal service, email us and we will provide one.